URGENT: server down

Sorry to double this up, I have written to support but this is urgent. My private instance is currently not accessible and all the sensors unreachable. I can reach the log in page but I get an ‘internal server’ error as soon as I try to get in. Any help would be appreciated.

Thanks
Antonio

Hi @tomastik

Can you provide your instance’s address? in order to escalate to check directly your service.