SMTP setup for local server

Cloud Integration
1

I am unable to send emails from local thinger server running on ubuntu server 16.04. I tried my private smtp server as well as gmail, noting worked… Below are the settings that are used, and logs:

The config file is:
“email” : {
“domain” : “xxx.xx”,
“type” : “smtp”,
“smtp” : {
“host” : “mail.xxx.xx”,
“port” : “587”,
“username” : “username@xxx.xx”,
“password” : “xxxx”,
“secure” : true
}
},

Log file shows that the connection can not be established:
2017-09-17T08:09:03.728358 debug [Email Interface] Sending email to 'test@xxx.xx using SMTP interface
2017-09-17T08:09:03.728461 trace [Server Module] [SMTP] Instance Registered
2017-09-17T08:09:03.728480 info [SMTP] Sending email from no-reply@xxx.xx to test@xxx.xx via SMTP server mail.xxx.xx:587
2017-09-17T08:09:03.729980 debug [SMTP] Initiating connection to mail.xxx.xxi:587 with SSL/TLS=true
It remains stuck here…

I am using private SMTP server with TLS encryption on port 587. This work well with other applications that i’m using, e.g. sSMTP where i have
mailhub=smtp.xxx.xx:587
UseTLS=YES
UseSTARTTLS=YES
AuthUser=xxx
AuthPass=xxx

Any ideas what might be wrong and how to solve that? My suspicions is that “secure” : true does not enable TLS encryption…

2

Hi @tpetric, if you want to share a user account from your email domain (by private message), I can test it in more detail. It should be using the secure connection, as it is setting SSL/TLS=true in the log. Did you wait something more, i.e., 2 minutes to see if it doing a connection timeout? It should be posted in the log…

3

Regarding the ports of your SMTP server, and this stackoverflow topic:

Seems that port 587 requires STARTTLS command to upgrade to TLS secure connection. Does your SMTP server allows secure connections over port 465?

4

It does, but there is no difference in response, also no indication of a connection timeout…

Logs:
2017-09-17T11:44:37.600158 info [SMTP] Sending email from no-reply@xxx to tadej@xxx via SMTP server mail.xxx.xx:465
2017-09-17T11:44:37.600374 debug [SMTP] Initiating connection to mail.xxx.xxx:465 with SSL/TLS=true

I’m not sure if this is relevant, but these logs are generated, when i try to send email for password recovery.

I can share user account if you are willing to try. How do i send private massage ?

5

Hi @tpetric, just send me a private message by clicking in my profile image.