Hi. I’m new to thinger & working on a simple first project. I’ve got an Arduino Leonardo w/ WiFi shield. It’s not connecting to the cloud. Using the simple WiFi example program, in debug mode, I get the following message:
[_SOCKET] Connecting to iot.thinger.io:25200…
[_SOCKET] Using secure TLS/SSL connection: no
[_SOCKET] Error while connecting!
Any pointers/help at figuring this out would be welcome. Thanks!!
Hi! What is your sketch code? Just to be sure… Many WiFi shields are reporting connections problems. Did you test at first that you can open a socket connection from a basic example, i.e., loading a page content?. Bests.
Thanks for the quick reply! Seems to be a larger Arduino Wifi Shield issue (see, ie: https://forum.arduino.cc/index.php?topic=177044.0) I’m working through those channels. Thanks for the nudge in the right direction 
& an update for anyone encountering similar issues. Everything was resolved by updating the Wifi shield firmware. This was a process which took some weird wrangling–namely correcting the paths in the Arduino install scripts provided here: https://www.arduino.cc/en/Hacking/WiFiShieldFirmwareUpgrading
Nice @leahb! So, you are now able to connect your Arduino + Wifi Shield? It is good to know that a shield update help in the process. There are some problems with those devices.
Yep. Connecting fine now.
Nice, thanks for sharing this information! It could be very helpful for other users
However, the latest firmware update is about 4 years old. How old is your shield? Are they selling shields with outdated software?
I had an older board