Can someone help me with this problem

Hi,

Are you using the last thinger library version?

Can you do a ping to the address pool.ntp.org and post the response?
It should look like this–>

C:\Users\user>ping pool.ntp.org

Pinging pool.ntp.org [162.159.200.1] with 32 bytes of data:
Reply from 162.159.200.1: bytes=32 time=74ms TTL=49
Reply from 162.159.200.1: bytes=32 time=117ms TTL=49
Reply from 162.159.200.1: bytes=32 time=122ms TTL=49
Reply from 162.159.200.1: bytes=32 time=112ms TTL=49

Ping statistics for 162.159.200.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 74ms, Maximum = 122ms, Average = 106ms

And for the next opportunity, post the code and error properly, post the code and hit the “</>” button on the toolbar.

Hope this helps.

#define THINGER_SERIAL_DEBUG

#include <ThingerESP8266.h>
#include "arduino_secrets.h"

ThingerESP8266 thing(USERNAME, DEVICE_ID, DEVICE_CREDENTIAL);

void setup() {
  // open serial for monitoring
  Serial.begin(115200);

  // set builtin led as output
  pinMode(LED_BUILTIN, OUTPUT);

  // add WiFi credentials
  thing.add_wifi(SSID, SSID_PASSWORD);

  // digital pin control example (i.e. turning on/off a light, a relay, configuring a parameter, etc)
  thing["led"] << digitalPin(LED_BUILTIN);

  // resource output example (i.e. reading a sensor value)
  thing["millis"] >> outputValue(millis());

  // more details at http://docs.thinger.io/arduino/
}

void loop() {
  thing.handle();
}

Which thinger library version are you using?

version 2.25.2
when TLS/SSL is disabled, it work

Try connecting ESP8266 to another Router/Modem or sharing smartphone Internet (via WiFi).