Bug Report: “Hide Menu” option prevents dashboard from loading for Project Members
Platform: Thinger.io Cloud (medeiros.aws.thinger.io)
Version: 6.5.14
Date: April 2026
Summary
When Hide Menu is enabled for a Project Member, the dashboard assigned to that project fails to render — the page loads completely blank. Disabling Hide Menu immediately fixes the issue and the dashboard loads correctly.
Steps to Reproduce
- Create a Project (e.g.
programador_riego) with a Dashboard containing HTML/JS widgets - Add a user as a Project Member (e.g.
pjaramillo) - In Projects → [project] → Members → [member], set Hide Menu = ON and click Update Member
- Log in as that member
- Navigate to the project dashboard URL:
https://[your-instance]/console/projects/[project]/dashboard
or any direct dashboard URL:
https://[your-instance]/console/dashboards/[dashboard_id]
Expected Behavior
The dashboard should load and display its widgets normally, with the navigation menu hidden as configured.
Actual Behavior
The page renders completely blank — no widgets, no content, no error message. Only the top bar (project selector and username) is visible.
This happens with both URL formats:
/console/projects/[project]/dashboard/console/dashboards/[dashboard_id]
Screenshots Needed
Please attach the following screenshots when posting:
| # | Screenshot | Description |
|---|---|---|
| 1 | Member config with Hide Menu ON | Shows the setting that triggers the bug |
| 2 | Blank dashboard as member (incognito) | Shows the bug — empty page |
| 3 | Dashboard working with Hide Menu OFF | Confirms it works without the setting |
| 4 | Dashboard working as admin (rodney) | Confirms dashboard exists and has content |
Additional Context
- The dashboard contains HTML/JS widgets with custom code
- The member has a Project Role with full permissions (
* * *Allow) - The issue occurs regardless of whether accessing via project URL or direct dashboard URL
- The dashboard loads instantly when Hide Menu is set to OFF — confirming it is not a permissions issue
- Tested in Chrome incognito to rule out cache/session issues
- Thinger.io version: 6.5.14
Workaround
Set Hide Menu = OFF for the member and provide the direct dashboard URL as a bookmark:
https://[your-instance]/console/dashboards/[dashboard_id]
The member will see a limited menu based on their permissions, but the dashboard will load correctly.
Forum Post Title (suggested)
[Bug] Hide Menu = ON for Project Members causes blank dashboard / content not loading
